Intellectual Property at the Border: How Canadian Importers Can Protect Brands and Avoid Counterfeit Goods

Intellectual Property at the Border: Protecting Brands and Avoiding Counterfeit Imports

Why intellectual property protection matters for Canadian importers

Intellectual property (IP) enforcement at the Canadian border affects far more than brand owners alone. Importers, distributors, e-commerce sellers, and even small businesses can face serious consequences if goods are suspected of infringing trademarks or copyrights.

The Canada Border Services Agency (CBSA) actively enforces certain IP rights at the border. When violations are identified, shipments may be detained or seized, leading to financial losses, penalties, and in some cases criminal or civil liability.

IP enforcement impacts three main groups

Brand owners and rights holders
Protect trademarks and copyrighted works from counterfeit goods that undermine brand value, safety, and consumer trust.

Legitimate importers
Must ensure that products sourced internationally do not infringe Canadian IP rights, even if the goods were legally purchased abroad.

Consumers and small businesses
Face limits on personal imports and resale of branded products, particularly when items enter commercial channels.

Why this matters now
Counterfeit goods represent tens of billions of dollars in global trade annually, and Canada has strengthened its border enforcement tools. CBSA officers are increasingly trained to identify suspected counterfeit shipments, making seizures more frequent than in the past.

Related reading: Post-CARM Compliance Strategies Guide

Which intellectual property rights does CBSA enforce?

CBSA’s authority at the border focuses primarily on trademarks and copyrights. Patent enforcement is generally handled through the courts rather than at the border.

Trademarks

What is protected
Registered Canadian trademarks appearing on goods, packaging, or labels.

Common trademark violations

  • Counterfeit clothing, footwear, electronics, and accessories

  • Unauthorized use of well-known brand names or logos

  • Luxury knockoffs

  • Fake safety or certification marks

Registration requirement
The trademark must be registered with the Canadian Intellectual Property Office (CIPO) and recorded with CBSA to enable border enforcement.

Gray market considerations
Genuine branded products imported without authorization (parallel imports) may still raise trademark issues, depending on how the trademark is used and the circumstances of importation.

Copyright

What is protected
Copyrighted works such as books, software, movies, music, video games, and artistic content.

Common copyright violations

  • Pirated software or digital media

  • Counterfeit books or publications

  • Unauthorized reproductions of artwork

  • Bootleg recordings

Personal use
Limited personal-use imports may be allowed, but commercial quantities face much stricter scrutiny.

Patents

CBSA does not actively enforce patent rights at the border. Patent holders must pursue civil remedies through the courts. However, patent-infringing goods may still be detained if they also involve trademark counterfeiting.

Understanding CBSA’s Request for Assistance (RFA) program
What is a Request for Assistance?

The Request for Assistance (RFA) program allows IP rights holders to formally ask CBSA for help identifying and detaining suspected counterfeit goods at the border.

How the RFA process works
  1. Rights holder submits an RFA application to CBSA

  2. Product details, images, and authentication guidance are provided

  3. CBSA officers monitor imports for suspected infringements

  4. Shipments are detained when concerns arise

  5. Rights holder is notified to examine the goods

  6. Counterfeit goods are seized and destroyed if confirmed

Cost considerations

  • No fee to file an RFA

  • Rights holders may pay storage or examination costs

  • Legal proceedings, if required, are the responsibility of the rights holder

Who should consider filing an RFA?
  • Brand owners experiencing recurring counterfeiting

  • Licensed distributors of major brands

  • Companies in high-risk sectors such as luxury goods, electronics, pharmaceuticals, and consumer safety products

An RFA acts as a strong deterrent and protects legitimate supply chains.

Related reading: Restricted and Controlled Goods Guide

Risks importers face when counterfeit goods are involved
Criminal liability

Importing counterfeit goods is a criminal offence under Canadian law.

Potential penalties

  • Summary conviction: fines up to $1 million and imprisonment up to 2 years

  • Indictable offence: fines up to $2 million and imprisonment up to 5 years

Even without direct intent, “willful blindness” — deliberately avoiding confirmation of authenticity — can establish criminal knowledge.

Civil lawsuits

Rights holders may pursue civil action for infringement.

Possible exposure

  • Statutory damages per infringing item

  • Recovery of lost profits

  • Disgorgement of importer profits

  • Legal costs awarded to the rights holder

Large shipments can result in significant financial exposure.

Administrative consequences

CBSA may:

  • Seize and destroy goods without compensation

  • Impose penalties

  • Increase scrutiny on future imports

Beyond financial loss, reputational damage with CBSA and customers can be long-lasting.

How importers can avoid counterfeit risks
Conduct thorough supplier due diligence

Best practices

  • Confirm suppliers are authorized by brand owners

  • Request and verify authorization letters

  • Review business registrations and references

  • Avoid unusually low pricing

Common red flags

  • Prices far below market value

  • Refusal to provide documentation

  • Generic email addresses

  • Pressure for cash payments

Authenticate products before large orders
  • Order samples first

  • Compare with known genuine products

  • Verify serial numbers and security features

  • Use brand owner authentication services where available

Strengthen contracts with suppliers

Include:

  • Written authenticity warranties

  • Indemnification clauses

  • Audit rights

  • Clear remedies for counterfeit delivery

Related reading: Supply Chain Resilience Guide

Parallel imports and gray market goods explained
What are parallel imports?

Parallel imports are genuine branded goods purchased abroad and imported without authorization from the brand owner or its Canadian distributor.

Are parallel imports legal in Canada?

They may be permitted in some circumstances, particularly for personal use. However, commercial resale can raise trademark, licensing, and regulatory issues.

Risks include

  • Civil lawsuits

  • Warranty invalidation

  • Non-compliance with Canadian standards

  • French labeling and safety requirements

Parallel imports are not counterfeit, but they are not risk-free.

What happens when CBSA detains goods for IP review?
The detention process
  1. CBSA detains the shipment

  2. Importer and rights holder are notified

  3. Goods are examined

  4. CBSA determines release, seizure, or abandonment

Possible outcomes
  • Release if goods are proven authentic

  • Seizure and destruction if counterfeit

  • Voluntary abandonment to avoid litigation

Detentions often involve delays, storage fees, and legal costs.

Special considerations for e-commerce sellers

Online sellers face elevated risk due to global sourcing and limited product control.

Best practices

  • Buy only from authorized suppliers

  • Authenticate products before listing

  • Maintain supplier documentation

  • Respond quickly to authenticity concerns

Marketplace platforms strictly prohibit counterfeit goods and may suspend accounts without warning.

Related reading: E-commerce Import Guide

Best practices for IP compliance
For brand owners
  • Register trademarks in Canada

  • File and maintain CBSA RFAs

  • Respond quickly to detentions

  • Educate authorized partners

For importers
  • Verify authorization chains

  • Keep detailed records

  • Train purchasing teams

  • Act immediately when issues arise

Maintain IP-related records for at least six years.

Key takeaways
  • CBSA actively enforces trademarks and copyrights

  • Counterfeit imports carry criminal, civil, and financial risk

  • Supplier verification is essential

  • Parallel imports require careful legal assessment

  • Documentation and authentication protect legitimate businesses

Frequently asked questions

Can I unknowingly import counterfeits?
Yes, but goods will still be seized. Demonstrating good faith may reduce penalties.

Are “same factory” goods legal?
No. Without brand authorization, they are counterfeit regardless of origin.

Can seized goods be returned or sold?
No. Counterfeit goods are destroyed without compensation.

Need help navigating IP compliance at the border?
Maska International Customs Broker assists importers with supplier verification, documentation review, and CBSA IP issues to help prevent costly disruptions. Request an IP compliance consultation


Warm regards,
Anton
Maska International Customs Broker